Improving Social Security’s Service to Victims of Identity Theft Act

Term Dictionary

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The gist

  • Requires the Social Security Administration (SSA) to give identity theft victims one dedicated contact person who tracks their case until it's fully resolved.

Who wins, who loses

  • Wins: identity theft victims, seniors targeted by Social Security number (SSN) scams, families dealing with fraud cases.
  • Loses: no one materially; mainly an internal SSA workflow change with new staffing demands.

What it does

  • Adds Section 714 to Title VII of the Social Security Act creating the single-contact requirement.
  • Covers SSN misuse for fraudulent benefits, record tampering, and lost Social Security cards in the mail.
  • Assigns a team of specially trained employees accountable for each case through resolution.
  • Takes effect 180 days after the bill becomes law.

Why should I care?

Supporters say victims currently get bounced between agents and wait months while fraudsters drain benefits. A single contact speeds resolution. Critics argue SSA already faces staffing shortages and this mandate adds workload without new funding. Identity theft hits teens too, especially when parents discover a child's SSN was stolen years earlier. Where do you land? Vote below and use "Tell Your Rep" to make sure your voice reaches Congress.

What do you think about this bill?

Vote to see who sponsored it!

Bill ID: hr5345-119
Congress Session: 119
Date Processed: 2025-11-01 13:22:13 (UTC)
Introduced: 2025-09-15
Status: Introduced